Please Note:- Use of this web site by individuals under the age of 18 should be supervised by an adult. Purchases MAY NOT be made by users under the age of 18.

PURCHASING We accept payment with most major credit and debit cards. If you are outside the UK your credit card company will convert the online shop transaction from pounds sterling to your own currency. You acknowledge that any technical difficulties arising from the transaction are your responsibility to resolve with your card issuer.

PRICE PROMISE Buy from us with confidence. We will happily refund the price difference of a purchase should you find the same product offered for sale cheaper elsewhere by a bonafide retailer as a regular instock line within 21 days

INVOICING and DELIVERIES Shipping and handling charges are calculated by weight and method of despatch. If your delivery address is within the UK mainland your cost of delivery will be included. Please see 'ORDERING OUTSIDE OF THE UK MAINLAND' below if you are an overseas customer. We will not invoice an item until it is ready to ship. If your item is out of stock you may wish us to back order for you with the option to cancel if you prefer. You can send your order by email and your credit card details by telephone if you prefer to 00 44 0(1)844 355113. We will email to confirm a formal contract between us once we have checked order items, shipping and related details.
We process orders daily and will normally ship your order the day it is received. Please bear in mind that postal deliveries can be delayed and even First Class post can take days to arrive (!). International orders may be sent by road or air depending on your location and instructions. Generally they are received within 7-18 days. Please remember that liability for dispatched goods lies with the customer after the order leaves our premises. We cannot be liable for damage or non-delivery of items after despatch.

OVERSEAS ORDERS WE ARE HAPPY TO SHIP WORLDWIDE ALTHOUGH THE SHIPPING COSTS GIVEN BY OUR ONLINE STORE ARE FOR THE UK MAINLAND ONLY. IF YOU ARE ORDERING FROM OUTSIDE THE UK (INCLUDING IRELAND)
PLEASE EITHER -
1. COMPLETE YOUR PURCHASE USING YOUR CREDIT CARD INCLUDING UK CARRIAGE. WE WILL THEN EMAIL THE ADDITIONAL COST OF SHIPPING FOR YOU TO MAKE A SECOND PAYMENT OR:-
2. EMAIL YOUR ORDER AND FULL POSTAL ADDRESS. WE WILL SEND YOU AN ITEMISED INVOICE SHOWING YOUR TOTAL PAYMENT (INCLUDING SHIPPING) WHICH YOU CAN MAKE SECURELY ON THE WEBSITE WHEN YOU ARE READY.
PLEASE NOTE:- ALL WEBSITE PRICES ARE IN POUNDS STERLING. TO CONVERT PRICES TO YOUR OWN CURRENCY SIMPLY USE AN ONLINE CURRENCY CONVERTER. YOU WILL ACTUALLY PAY US IN GB POUNDS WHICH YOUR CARD ISSUER WILL CONVERT TO YOUR OWN CURRENCY.

CREDIT CARD SECURITY When your order is placed at our website payment card numbers are processed by the Worldpay secure servers and encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. If you prefer you are welcome to provide your payment details over the telephone to our sales office on 01844 355113 or to send your order by post to our address above. Please make cheques payable to Leisurelodge Limited.

GUARANTEE We guarantee your satisfaction. All of our products come with a 10 day approval guarantee. Unwanted purchases in 'as received' condition and subject to restocking charges, in original packaging, may be returned for a full refund less carriage.

RETURNING GOODS
Any faulty or unwanted goods may be returned to us. They should be properly packaged and addressed to - Leisurelodge Limited, Golf presents and Gifts, Sanderum House, Oakley Lane, Chinnor, Oxfordshire, OX394TW Please email us first for authorisation at sales@golfpresentsandgifts.co.uk. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

PRIVACY POLICY
We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and deal with customer orders b. Administer and maintain the site and service c. Only disclose information to third-parties for goods delivery purposes.